04- How do you handle abuse claims?

Once we receive an abuse claim from our datacenter or 3rd party regarding your server, we forward it to you for handling and request that you respond back to the abuse ticket and fix it within 24 hours. If the client fails to respond within this time frame or if we received several abuse claims for the same server/incident, we will have to suspend the server and notify you.

There are some types of abuse claims that will result in termination of your service with no prior notice as stated on our terms of service page

01- Email spam
02- IRC egg drops
03- Running your server as a proxy server
04- Mail bombers
05- Anonymous mailers
06- IP spoofers
07- Port scanners
08- Hivemail
09- nph-proxy (and other scripts what operates like a proxy)
10- phpShell
11- FormMail.cgi, FormMail.pl from Matt's Script Archive are not allowed
12- Running Xenu's Link Sleuth
13- Torrents/ Illegal Copyright seeding or sharing of any types of P2P file sharing
14- Running a phishing site(s)
15- Running porn site
16- Running carding / cracks / warez or any type of illegal acts
17- Emulator sites

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