To restart your dedicated server, follow the below steps: 1- Click on "My Services" Find the...
02- How to set a RDNS/PTR Record?To set a RDNS/PTR Record for your IP on your dedicated server, Please follow these 3 easy...
03- How do I start an IPMI/KVM Session for my dedicated server?To start an IPMI/KVM Session (BMC), please follow these 3 easy steps: Please note: you will...
04- I just ordered my dedicated server, when can I expect it?Delivery time varies on the type of dedicated server you have ordered. Below is an estimated...
05- How many free OS reloads I can have?We offer up to two two (2) free complimentary OS reloads. Afterward the two complimentary reloads...
06- Is my dedicated server managed?Our dedicated servers come standard unmanaged. A self-management service means that we are not...
07- How do I upgrade/downgrade my dedicated server?Before you can proceed with upgrading/downgrading your dedicated server, you will need to make...
08- Do you offer refunds on dedicated servers?Dedicated servers are not covered under our 7-Day Money Back Guarantee policy and are...
09- How do I cancel my dedicated server?To cancel your dedicated server, you will need to login to your Client Area and submit a...
10- My dedicated server was terminated, can I still get it back?Once a dedicated server has been terminated, it will normally take 24 hours to go through our...
11- How to Restrict RDP access by IP address?If you want to restrict Remote Desktop access to your Windows VPS or Dedicated server IP address...