To connect to your VPS, you will need to use the Remote Desktop Client (RDP) provided by Windows....02- I am a MAC user, how do I access my VPS?
For clients who run on Mac, if you haven't installed or have Remote Desktop Client (RDP), please...03- I just logged in to my VPS, how can I change my password?
Once you login to the VPS, make sure to follow these 6 steps:1- Click on the "Server Manager"...04- How can I change my VPS password from the portal?
There are several ways you can reset your VPS password; either from the VPS itself or through our...05- How do you install . NET Framework 3.5.x for Windows 2008 R2?
To install .NET Framework 3.5.x on Windows 2008 R2, please follow the below 8 steps: Step 1Step...06- How do you install .NET Framework 3.5.x for windows 2012 R2?
To install .NET Framework 3.5.x on Windows 2012 R2, once you are logged to your VPS, please...07- How to reboot, reset, power on/off my Windows VPS?
If you are unable connect to your VPS, please follow these steps to get it back up and running:...08- How to reboot my Legacy VPS (for Legacy clients)?
This tutorial explains the best way to restart your VPS from your control panel. If for any...09- How do I share my local drives with my Windows VPS?
Before you try to connect to your server, make sure to have these 3 options checked on your...10- How do I copy/paste from my local machine to the VPS and vice versa?
To activate copy/paste "clipboard" feature on your Remote Desktop Client (RDP), you will need to...11- Copy/paste stopped working on my server, how do I fix it?
If the copy and paste feature is no longer working, you will need to make sure to end the...12- How can I access my VPS from a web browser?
You can install Ericom AccessNow™ HTML5 RDP Client to access your server from a web interface...13- Trying to RDP to my server, but it says Remote is busy, how do I fix it?
This is a common issue if your server is under a heavy load with Windows 2008 R2. Microsoft has...14- I have windows XP, how do I configure NLA to login to my server?
To enable NLA in XP machines you must first install XP SP3, then edit the registry settings on...15- I have Windows XP, how do I upgrade my RDP Client?
Please download this link to update your Remote Desktop Client (RDP) for Windows XP...16- I have Windows Vista, how do I upgrade my RDP Client?
Please download this to update your Windows Vista Remote Desktop Client (RDP):Windows Vista 32...17- How do I enable sound in Remote Desktop session?
To enable sound on your server, you will need to enable it on your RDP client as shown in the...18- How to adjust my Remote Desktop timeout?
Please follow these step to adjust RDP Session timeout:1- Click on "Start Run" and type...19- How to install an antivirus on my Windows VPS?
You can install Microsoft Security Essentials for free or Malwarebytes (trial) using the below...20- How to upgrade/downgrade my Windows VPS?
To upgrade/downgrade you will need to login to your Client Area > My services > View...21- How to cancel my service?
To cancel your Windows VPS, you will need to login to your Client Area and submit a cancellation...22- How to reinstate a suspended or terminated service?
A suspended VPS is reinstated automatically once the payment for the overdue invoice is received....23- What is your refund policy for Windows VPS?
We provide a 7-day Risk-free Money Back Guarantee on your first purchase with us. This means we...24- Restrict RDP access by IP address
if you want to restrict Remote Desktop access to your windows vps or Dedicated server IP address...