Articles

 01- I am a windows user, how to access my vps?

To connect to Your VPS, all you need to use the remote desktop client provided by windows, in...

 02- I am a MAC user, how to access my vps?

For all our clients who runs on Mac , if you havent installed or have remote desktop clientPlease...

 03- Just logged in to my vps, How can i change my password?

Once you login to the vps, make sure to follow these 6 stepsStep 1Step 2Step 3Step 4Write click...

 04- How can i change my vps password from portal?

To reset your vps password, there is several way to do it, either from the vps itself or the...

 05- How to install .net framework 3.5.x for windows 2008 R2?

To install .net framework 3.5.x on Windows 2008 R2 once you are logged to your vps, please follow...

 06- How to install .net framework 3.5.x for windows 2012 R2?

To install .net framework 3.5.x on Windows 2012 R2 once you are logged to your vps, please follow...

 07- How to reboot/reset/power on and off my windows vps?

This Tutorial explain the best way to restart your vps from your control panel.If for any reason...

 08- How to reboot my Legacy vps (for legacy clients)?

This Tutorial explain the best way to restart your vps from your control panel.If for any reason...

 09- How to share my local drives with my windows vps?

Before you try to connect to your server, make sure to have these 3 options checked on your...

 10- How to copy/paste from my local machine to the vps and vice versa?

To activate copy/paste "clipboard" feature on your remote desktop. You will need to make sure...

 11- Copy/paste stopped working on my server, how to fix it?

If copy and paste is no longer working, you will need to make sure to end the "rdpclip.exe" from...

 12- How can I access my vps from a web browser?

You can install Ericom AccessNow™ HTML5 RDP Client to access your Server from web interface...

 13- Trying to RDP to my server, but it says Remote is busy, how to fix it?

This is a common issue if your server is under a heavy load with Windows 2008 R2. Microsoft have...

 14- I have windows XP, how to configure NLA to login to my server?

To enable NLA in XP machines; first install XP SP3, then edit the registry settings on the XP...

 15- I have windows XP, how to upgrade my RDP Client?

Please download this update to update your remote desktop client for windows xp in the link...

 16- I have Windows Vista, how to upgrade my RDP Client?

Please download this update to update your windows vista remote desktop clientWindows vista 32...

 17- How to enable sound in Remote desktop session?

To enable sound on your server, you need to make sure first to enable it on your RDP client as...

 18- How to adjust my Remote desktop Timeout?

Please follow these step to adjust RDP Session timeout:Click on Start Run > and type...

 19- How to install an antivirus on my windows vps?

You can install Microsoft security essentials which is free or Malwarebytes trial from the link...

 20- How to upgrade/downgrade my windows vps?

To upgrade/downgrade you will need to login to your client area > My services > View...

 21- How to cancel my service?

To cancel your windows vps, you will need to login to your client area and submit a cancellation...

 22- How to re-instate a suspended or terminated service?

To re-instate a suspended vps, that happen automaticly as soon as the payment for the overdue...

 23- What is your refund policy for windows vps?

We provide a 7 days risk-free on your first windows vps order if there is no violation of our...

 24- Restrict RDP access by IP address

if you want to restrict Remote Desktop access to your windows vps or Dedicated server IP address...