Terminated service for shared hosting cant be re-instated as the account is destoryed once its terminated. Shared hosting accounts cant be re-instate and would require a new purchase.
For VPS, the service can be re-instated within 36 hours after termination as our system would destroy your old server within 48 hours.
Terminated Dedicated servers cant be re-instate and would require a new purchase.
We encourage you to open a support ticket and we will be happy to assist you with the available options based on your account status.
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Related Articles
01- How long is the billing cycle?
Our billing cycle is 30 days of service.
02- Do you offer auto payment?
We do offer auto payment/subscription through both of our payment gateways, Paypal & Stripe.
03- What payment method(s) you accept?
We accept PayPal & all major credit/debit cards through Stripe.
04- What does your 7 days money-back guarantee means?
We provide a 7 days risk-free, which means we guarantee a full refund within 7 days of your first...
05- Is my 2nd order covered by your 7 days refund policy?
No.As we provide 7 days on your first order to help new clients to try us, if you have more than...
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