01- Where can I read our Terms of Service?
Our Terms of Service (TOS) are available on the order form and require you to read and agree...02- By using the service, does that mean I agree to your Terms of Service?
Solid Systems LLC collects personally identifiable information from Users through online forms...04- How do you handle abuse claims?
Once we receive an abuse claim from our datacenter or 3rd party regarding your server, we forward...05- What type of abuse claims are not tolerated and will result in my account termination?
We normally do not tolerate any type of abuse claims. Once we receive an abuse claim from our...06- My service was suspended for abuse, how can I solve this ?
Once we receive an abuse claim from our datacenter or 3rd party regarding your server, we forward...07- My service is terminated for aTerms of service violation, can I get refund?
In the rare case we have to terminate a service for TOS violation, no refund is given.