Articles

 01- How long is a billing cycle?

Our billing cycle is 30 days of service.

 02- Do you offer auto payment?

We do offer auto payment/subscription through both of our payment gateways, PayPal & Stripe.

 03- What payment method(s) do you accept?

We accept all major credit/debit cards through Stripe and PayPal Pro as well as most...

 04- What does your 3-Day Money Back Guarantee mean?

We provide a 3-days Risk-free Money Back Guarantee on your first purchase with us. This means we...

 05- Are any additional orders I make covered by your 3-Day Money Back Guarantee policy?

Unfortunately, no. We provide the 3-Day Money Back Guarantee on your first order to help new...

 06- How can I cancel my account?

To cancel your account, you will need to login to your Client Area and submit a cancellation...

 07- How can I cancel my PayPal subscription?

If you have set up a recurring payment, a subscription, or automatic billing with a merchant, you...

 08- How can I cancel my credit card recurring payment?

Since we never store your credit card information in our system for your security, our payment...

 09- I was charged twice this month, how to proceed?

Most duplicate payments happen either by a duplicate subscription set by the client or when a...

 10- I forget to pay and my service is terminated, can I reactivate it?

Shared hosting: terminated service for shared hosting can't be reinstated as the account is...

 11- What is your refund policy?

We provide a 3-days Risk-free Money Back Guarantee on your first purchase with us. This means we...

 12- Do you offer refunds on Shared hosting?

Yes. We provide a 3-dasy Risk-free Money Back Guarantee on your first purchase with us. This...

 13- Do you offer refunds on Seo hosting?

Yes. We provide a 3-day Risk-free Money Back Guarantee on your first purchase with us. This means...

 14- Do you offer refunds on Windows VPS?

Yes. We provide a 3-day Risk-free Money Back Guarantee on your first purchase with us. This means...

 15- Do you offer refunds on dedicated servers?

Unfortunately, we do not offer any refunds on dedicated servers. We encourage you to open a...

 16- Do you offer refunds on licenses?

Since licenses are a 3rd party service, we don't provide any refunds on any purchased/issued...