01- How long is a billing cycle?
Our billing cycle is 30 days of service.
02- Do you offer auto payment?
We do offer auto payment/subscription through both of our payment gateways, PayPal & Stripe.
03- What payment method(s) do you accept?
We accept all major credit/debit cards through Stripe and PayPal Pro as well as most...
04- What does your 3-Day Money Back Guarantee mean?
We provide a 3-days Risk-free Money Back Guarantee on your first purchase with us. This means we...
05- Are any additional orders I make covered by your 3-Day Money Back Guarantee policy?
Unfortunately, no. We provide the 3-Day Money Back Guarantee on your first order to help new...
06- How can I cancel my account?
To cancel your account, you will need to login to your Client Area and submit a cancellation...
07- How can I cancel my PayPal subscription?
If you have set up a recurring payment, a subscription, or automatic billing with a merchant, you...
08- How can I cancel my credit card recurring payment?
Since we never store your credit card information in our system for your security, our payment...
09- I was charged twice this month, how to proceed?
Most duplicate payments happen either by a duplicate subscription set by the client or when a...
10- I forget to pay and my service is terminated, can I reactivate it?
Shared hosting: terminated service for shared hosting can't be reinstated as the account is...
11- What is your refund policy?
We provide a 3-days Risk-free Money Back Guarantee on your first purchase with us.
This means we...
12- Do you offer refunds on Shared hosting?
Yes. We provide a 3-dasy Risk-free Money Back Guarantee on your first purchase with us. This...
13- Do you offer refunds on Seo hosting?
Yes. We provide a 3-day Risk-free Money Back Guarantee on your first purchase with us. This means...
14- Do you offer refunds on Windows VPS?
Yes. We provide a 3-day Risk-free Money Back Guarantee on your first purchase with us. This means...
15- Do you offer refunds on dedicated servers?
Unfortunately, we do not offer any refunds on dedicated servers. We encourage you to open a...
16- Do you offer refunds on licenses?
Since licenses are a 3rd party service, we don't provide any refunds on any purchased/issued...
