Articles

 01- How do I restart my dedicated server?

To restart your dedicated server, follow the below steps: 1- Click on "My Services"  Find the...

 02- How to set a RDNS/PTR Record?

To set a RDNS/PTR Record for your IP on your dedicated server, Please follow these 3 easy...

 03- How do I start an IPMI/KVM Session for my dedicated server?

To start an IPMI/KVM Session (BMC), please follow these 3 easy steps:   Please note: you will...

 04- I just ordered my dedicated server, when can I expect it?

Delivery time varies on the type of dedicated server you have ordered. Below is an estimated...

 05- How many free OS reloads I can have?

We offer up to two two (2) free complimentary OS reloads. Afterward the two complimentary reloads...

 06- Is my dedicated server managed?

Our dedicated servers come standard unmanaged. A self-management service means that we are not...

 07- How do I upgrade/downgrade my dedicated server?

Before you can proceed with upgrading/downgrading your dedicated server, you will need to make...

 08- Do you offer refunds on dedicated servers?

Dedicated servers are not covered under our 7-Day Money Back Guarantee policy and are...

 09- How do I cancel my dedicated server?

To cancel your dedicated server, you will need to login to your Client Area and submit a...

 10- My dedicated server was terminated, can I still get it back?

Once a dedicated server has been terminated, it will normally take 24 hours to go through our...

 11- How to Restrict RDP access by IP address?

If you want to restrict Remote Desktop access to your Windows VPS or Dedicated server IP address...